Data We Collect and Why We Collect It
When you create an account, we collect the registration details you provide — your name, contact number and email address. When you deposit or withdraw using bKash, Nagad or Rocket, we record the transaction reference and wallet identifier so we can verify and reconcile payments on
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your account. We do not store your full mobile wallet PIN or password. We also collect device and session data — your browser type, IP address and pages visited — to maintain security and detect unusual login behaviour. If you contact our support team, the conversation
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is logged so we can follow up accurately. We use this data to operate your account, process payments, detect fraud and meet any legal obligations that apply based on your location. We do not sell your personal data to third parties. Where we share data with
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payment processors like bKash, Nagad or Rocket, that sharing is limited strictly to what is needed to complete your transaction. Your data is retained for as long as your account is active and for the period required under applicable rules in your eligible region. You may
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request access to, correction of, or deletion of your data at any time through the contact channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.